passenger experience News
American Airlines Upgrades A319 and A320 Cabins with More Premium Seats
American Airlines is retrofitting its A319 and A320 fleets with upgraded premium cabins, larger overhead…
• Jake Adams•
KLM Wins 2026 APEX Award for Best Cabin Service in Europe
KLM has won the 2026 APEX Best Cabin Service award for Europe, based on over…
• Maisha Swanson•
Turkish Airlines Wins APEX Best Food & Beverage in Europe for Fifth Time
Turkish Airlines has received the 2026 APEX Best Food & Beverage in Europe award for…
• Jake Adams•
Berlin BER Drops Runway Slot Bookings as CT Scanners Take Over
Berlin Brandenburg Airport (BER) is discontinuing its BER Runway slot booking system from May 26,…
• Dell Galen•
Air India Launches Cloud Chasers Kids Travel Programme
Air India has launched Cloud Chasers, a dedicated children’s travel programme designed to make flying…
• Maisha Swanson•
Helsinki Airport expands ticketless parking
Helsinki Airport is expanding its ticketless parking system as part of ongoing efforts to improve…
• Dell Galen•
Dublin Airport unveils “Park & Slide” rooftop parking concept
Dublin Airport has announced a new premium parking concept called “Park & Slide,” offering passengers…
• Maisha Swanson•
Star Alliance opens new connection centre at Los Angeles Airport
Star Alliance has opened a new Star Connection Centre (SCC) at Los Angeles International Airport,…
• Jake Adams•
Schiphol selects new architects for major airport redesign
Amsterdam Schiphol Airport has selected a new team of in-house architects to deliver its long-term…
• Dell Galen•
SAS launches Starlink high-speed WiFi across its fleet
SAS has begun rolling out next-generation high-speed WiFi across its fleet, powered by Starlink’s low-Earth…
• Jake Adams•
Wizz Air launches digital cabin ecosystem with Bluetooth ordering and onboard messaging
Wizz Air has launched a new integrated digital cabin ecosystem in partnership with Immfly and…
• Jake Adams•
easyJet to introduce lighter seats with more legroom from 2028
easyJet has announced plans to introduce a new generation of ultra-lightweight seats across its future…
• Jake Adams•
British Airways partners with Audible to launch audiobooks and podcasts onboard
British Airways has announced a new partnership with Audible to introduce a wide range of…
• Jake Adams•
Manchester Airport opens new Terminal 3 area and 470-seat Sporting Chance sports bar
Manchester Airport has opened a new section of Terminal 3, including the launch of Sporting…
• Maisha Swanson•
Dublin Airport unveils upgraded 51st & Green lounge and new Phoenix Lounge
Dublin Airport has announced the reopening of its upgraded 51st & Green Lounge alongside the…
• Maisha Swanson•
Heathrow named World’s Best Airport for Shopping at 2026 Skytrax Awards
London Heathrow Airport has been named the world’s best airport for shopping at the 2026…
• Jake Adams•