passenger experience News
Schiphol selects new architects for major airport redesign
Amsterdam Schiphol Airport has selected a new team of in-house architects to deliver its long-term…
• Dell Galen•
SAS launches Starlink high-speed WiFi across its fleet
SAS has begun rolling out next-generation high-speed WiFi across its fleet, powered by Starlink’s low-Earth…
• Jake Adams•Wizz Air launches digital cabin ecosystem with Bluetooth ordering and onboard messaging
Wizz Air has launched a new integrated digital cabin ecosystem in partnership with Immfly and…
• Jake Adams•easyJet to introduce lighter seats with more legroom from 2028
easyJet has announced plans to introduce a new generation of ultra-lightweight seats across its future…
• Jake Adams•British Airways partners with Audible to launch audiobooks and podcasts onboard
British Airways has announced a new partnership with Audible to introduce a wide range of…
• Jake Adams•Manchester Airport opens new Terminal 3 area and 470-seat Sporting Chance sports bar
Manchester Airport has opened a new section of Terminal 3, including the launch of Sporting…
• Maisha Swanson•Dublin Airport unveils upgraded 51st & Green lounge and new Phoenix Lounge
Dublin Airport has announced the reopening of its upgraded 51st & Green Lounge alongside the…
• Maisha Swanson•Heathrow named World’s Best Airport for Shopping at 2026 Skytrax Awards
London Heathrow Airport has been named the world’s best airport for shopping at the 2026…
• Jake Adams•Lufthansa Unveils New Cabin Retrofit for A320 Fleet
Lufthansa has launched a comprehensive cabin retrofit programme for its Airbus A320 aircraft, aimed at…
• Jake Adams•Heathrow Unveils £1.3bn Investment Plan for 2026
Heathrow Airport has announced a £1.3 billion investment programme for 2026, aimed at improving passenger…
• Jake Adams•New Unified Cabin Options Announced by Alaska and Hawaiian Airlines for 2026 Travel Integration
Alaska Airlines and Hawaiian Airlines are aligning their cabin experiences as part of their integration,…
• Jake Adams•Manchester Airport Begins Terminal 3 Revamp
Manchester Airport has officially begun work on a major upgrade to Terminal 3, part of…
• Dell Galen•Manchester Airport Shares Tips for Record Summer Travel
Manchester Airport is expecting its busiest summer yet, with over 5 million passengers set to…
• Maisha Swanson•Heathrow Unveils New Retail Strategy With WHSmith, RELAY
Heathrow Airport has announced a major transformation of its retail experience, awarding new long-term agreements…
• Jake Adams•Dubai Airports unveils QR-based pickup system at DXB T3
Dubai Airports has introduced DXB Greet & Go, a new QR code-enabled pickup system at…
• Jake Adams•Munich Airport’s New Terminal 1 Pier Set to Open in 2026
The expansion of Terminal 1 at Munich Airport is progressing smoothly, with the new pier…
• Dell Galen•
