passenger experience News
Singapore Airlines to introduce next-generation KrisWorld from 2027
Singapore Airlines will introduce upgraded KrisWorld entertainment from 2027, with 4K screens, Bluetooth audio, wellness…
• Jake Adams•Iberia introduces free Starlink Wi-Fi on long-haul flights
Iberia introduces free Starlink Wi-Fi on equipped long-haul aircraft, with gate-to-gate access and a target…
• Jake Adams•Copenhagen Airport adds security measures following regulatory order
Copenhagen Airport has added security checks following a Danish regulatory order, increasing screening times and…
• Jake Adams•Lufthansa and Fraport unveil ‘Gate of the Future’ at Frankfurt Airport
Lufthansa and Fraport unveil Frankfurt Airport’s Gate of the Future, testing mobile staff assistance, live…
• Jake Adams•Brussels Airport to expand border control as EES delays persist
Brussels Airport plans eight new arrivals border control positions by December 2026 and six extra…
• Dell Galen•Singapore Airlines unveils new KrisWorld and Starlink rollout
Singapore Airlines will introduce next-generation KrisWorld from 2027, with upgraded screens, personalised entertainment and a…
• Jake Adams•LOT Polish Airlines joins TSA PreCheck for US departures
LOT Polish Airlines joins TSA PreCheck, giving eligible passengers expedited security at participating US airports.…
• Jake Adams•United expands Economy meal preorders to 420 more daily flights
United expands Economy meal preorders to flights over 900 miles, adding 420 daily services. Passengers…
• Jake Adams•KLM to launch free Starlink Wi-Fi on long-haul flights in 2027
KLM will roll out free Starlink Wi-Fi on intercontinental flights from mid-2027, available in all…
• Travel Wires•Helsinki Airport Wins ACI Award for Departing Passenger Experience
Helsinki Airport wins ACI’s ASQ award in the Best Airports – Departures category, recognising passenger…
• Jake Adams•Air New Zealand Skynest Recognised Ahead of December Launch
Air New Zealand’s Skynest earns Condé Nast Traveller recognition ahead of its December 2026 debut,…
• Dell Galen•Singapore Airlines Refreshes Inflight Dining With More Than 100 Dishes
Singapore Airlines introduces over 100 new and refreshed dishes, expanded drinks and Christofle serviceware, with…
• Dell Galen•Air India Adds Online Duty-Free Shopping at Seven Adani Airports
Air India launches online duty-free shopping at seven Adani airports, with airport collection, discounts of…
• Jake Adams•Air India Previews Vista Inflight Platform Ahead of 2027 Rollout
Air India previews Vista, a new inflight entertainment platform with personalised viewing and connected travel…
• Jake Adams•Alaska Airlines Adds New Main Cabin Meals from Seattle-Based Brands
Alaska Airlines is refreshing its Main Cabin menu from September 2 with new meals from…
• Jake Adams•American Airlines to install 4K seatback screens across narrowbody fleet and add more premium seats
American Airlines will install 4K seatback screens across its narrowbody fleet while increasing premium seating…
• Jake Adams•
