passenger experience News
Alaska Airlines Adds New Main Cabin Meals from Seattle-Based Brands
Alaska Airlines is refreshing its Main Cabin menu from September 2 with new meals from…
• Jake Adams•American Airlines to install 4K seatback screens across narrowbody fleet and add more premium seats
American Airlines will install 4K seatback screens across its narrowbody fleet while increasing premium seating…
• Jake Adams•Lufthansa adds hot meals to Economy Class Onboard Delights menu
Lufthansa will introduce five pre-order hot meals in Economy Class on longer European flights and…
• Maisha Swanson•KLM Introduces ‘Grand Café KLM’ Onboard Dining Concept on European Flights
KLM will launch its new Grand Café KLM onboard service on European flights from October,…
• Maisha Swanson•London Stansted Appoints Farrans to Build New Skylink Walkways
London Stansted Airport has appointed Farrans to construct new skylink walkways connecting the terminal with…
• Jake Adams•JetBlue’s BlueHouse Lounge at JFK Named Best Airport Lounge in Newsweek Readers’ Choice Awards
JetBlue’s BlueHouse lounge at New York JFK Airport has been voted the Best Airport Lounge…
• Maisha Swanson•Heathrow Brings Back ‘Redefine Your Beauty’ Campaign with Exclusive Retail Experiences
Heathrow and Avolta have relaunched the Redefine Your Beauty campaign, offering beauty treatments, exclusive products…
• Dell Galen•Schiphol Opens Its Largest Privium Lounge for Schengen Travellers
Amsterdam Schiphol Airport has opened its largest Privium Lounge, offering premium travellers new workspaces, relaxation…
• Jake Adams•ITA Airways Launches Cabin Service for Large Dogs on Domestic Flights
ITA Airways has introduced a new service allowing dogs weighing up to 30 kilograms to…
• Maisha Swanson•LOT Polish Airlines Refreshes Long-Haul Business Class with New Amenity Kits, Skincare and Premium Upgrades
LOT Polish Airlines is enhancing its long-haul Business Class experience with redesigned amenity kits, new…
• Maisha Swanson•London Gatwick Launches UK Airport’s First Robotic Parking Service
London Gatwick has partnered with Stanley Robotics to launch the UK’s first airport robotic parking…
• Jake Adams•American Airlines Expands Digital Travel Tools with Venmo, Touchless ID and Automated Disruption Support
American Airlines is expanding its digital services with new payment options, improved disruption management tools,…
• Dell Galen•Emirates Introduces World-First U-Dream Adjustable Headrest in Economy Class
Emirates has begun rolling out the U-Dream headrest across its Economy Class fleet — a…
• Jake Adams•Air India Overhauls Mobile App with In-House Booking Engine and Disruption Support
Air India has completed a major update to its mobile app, adding an in-house booking…
• Dell Galen•London Gatwick Gears Up for Biggest-Ever Summer with 63 Airlines and 230+ Destinations
London Gatwick heads into its busiest summer yet with a record 63 airline partners, 230+…
• Dell Galen•Korean Air and Delta Expand Seamless Baggage Transfer to LA and Seattle
Korean Air and Delta have expanded Seamless Baggage Transfer to Seattle and Los Angeles, allowing…
• Jake Adams•
