passenger experience News
Lufthansa Unveils New Cabin Retrofit for A320 Fleet
Lufthansa has launched a comprehensive cabin retrofit programme for its Airbus A320 aircraft, aimed at…
• Jake Adams•
Heathrow Unveils £1.3bn Investment Plan for 2026
Heathrow Airport has announced a £1.3 billion investment programme for 2026, aimed at improving passenger…
• Jake Adams•
New Unified Cabin Options Announced by Alaska and Hawaiian Airlines for 2026 Travel Integration
Alaska Airlines and Hawaiian Airlines are aligning their cabin experiences as part of their integration,…
• Jake Adams•
Manchester Airport Begins Terminal 3 Revamp
Manchester Airport has officially begun work on a major upgrade to Terminal 3, part of…
• Dell Galen•
Manchester Airport Shares Tips for Record Summer Travel
Manchester Airport is expecting its busiest summer yet, with over 5 million passengers set to…
• Maisha Swanson•
Heathrow Unveils New Retail Strategy With WHSmith, RELAY
Heathrow Airport has announced a major transformation of its retail experience, awarding new long-term agreements…
• Jake Adams•
Dubai Airports unveils QR-based pickup system at DXB T3
Dubai Airports has introduced DXB Greet & Go, a new QR code-enabled pickup system at…
• Jake Adams•
Munich Airport’s New Terminal 1 Pier Set to Open in 2026
The expansion of Terminal 1 at Munich Airport is progressing smoothly, with the new pier…
• Dell Galen•
Dublin Airport Launches New App to Enhance Passenger Experience This Summer
Dublin Airport has unveiled a new app designed to revolutionize the passenger experience ahead of…
• Alma Simon•
Wizz Air Relocates Selected Routes to Bucharest Băneasa Airport Starting January 2025
Wizz Air has announced that starting from January 15, 2025, three of its Bucharest routes…
• Jake Adams•
Finavia Pilots Predictive Queue Time Service for Security Control at Helsinki Airport
Finavia is piloting an innovative digital service at Helsinki Airport that predicts the queue times…
• Dell Galen•
Schiphol Launches Tender for Architect Collaboration to Improve Terminal Design
Schiphol Airport is embarking on a major initiative to improve its terminal design and create…
• Jake Adams•
Changes to Taxi and Drop-Off Arrangements at Helsinki Airport Starting January 2025
Starting January 1, 2025, Helsinki Airport will introduce significant changes to its taxi and passenger…
• Alma Simon•
London Gatwick Trials Smart Stand Technology to Revolutionize Aircraft Turns
London Gatwick is trialling new Smart Stand technology in collaboration with its largest airline, easyJet,…
• Jake Adams•
Flughafen Berlin Brandenburg GmbH Enhances Services with Upgraded Security and Facilities
Flughafen Berlin Brandenburg GmbH is taking advantage of the quieter travel period to implement significant…
• Alma Simon•
Palma Airport Unveils Major Improvements for Enhanced Passenger Experience
In early November 2024, Palma Airport announced significant improvements aimed at providing passengers with a…
• Jake Adams•