KLM has won the 2026 APEX Best Cabin Service award for Europe, based on over one million anonymous passenger reviews rating seat comfort, service, food, entertainment, and Wi-Fi.
KLM has been named the winner of the Best Cabin Service award for Europe at the 2026 APEX Best Awards, in a recognition entirely based on verified passenger feedback.
The APEX Best Awards are determined from more than one million passenger reviews, with travelers rating their flight experience across five categories: seat comfort, cabin service, food and beverages, entertainment, and Wi-Fi.
“KLM’s cabin crew is ready to offer travelers a warm welcome and personal attention, so they feel at home when traveling with KLM. The APEX Award for Best Cabin Service in Europe, an award entirely based on passenger reviews, is a wonderful recognition for our cabin crew,” said Bas Gerressen, Executive Vice President KLM Inflight Services.
