Delta Makes a Splash at SXSW with Exclusive Member Experiences

Delta Air Lines marked its SXSW® debut with unique offerings for SkyMiles® members, including a lounge with custom merchandise and discussions on the future of connectivity, showcasing its commitment to enhancing community ties in Austin.

Delta Airlines expanded its brand presence with a significant debut at SXSW®, the renowned festival in Austin, Texas, known for its celebration of technology, music, film, and culture. As the official airline partner, Delta not only facilitated a seamless entry into the festival for its customers but also took the opportunity to engage with attendees through exclusive experiences and discussions on future-forward topics.

At the Austin-Bergstrom International Airport, Delta set the tone with a SXSW-themed installation and brand ambassadors, ensuring a warm welcome for festival-goers. This initial engagement was complemented by exclusive badge pick-up access for Delta SkyMiles members at the Austin Convention Center, streamlining their entry into the festival’s vibrant atmosphere.

Delta's lounge at SXSW served as a sanctuary for SkyMiles members, offering a blend of relaxation and unique experiences. From the Delta Sync space, mirroring the airline's in-flight entertainment offerings, to exclusive Starbucks beverages and custom Delta x SXSW merchandise, the lounge exemplified Delta's commitment to providing value-added experiences for its members.

The festival also served as a platform for Delta leaders, including CEO Ed Bastian, to share insights on values-centered leadership and the airline's vision for fostering community connections through partnerships and membership opportunities. Delta's participation in SXSW underscores its dedication to not just being an airline, but a facilitator of meaningful experiences and connections, deepening its engagement with the Austin community and its visitors.