Iberia Introduces New Services and Enhancements for Summer Travel

WhatsApp Boarding Passes and Enhanced On-Board Meals Among Key Updates

Iberia, the Spanish airline, has launched several new services and improvements to enhance the travel experience for its customers this summer. These include the introduction of boarding passes via WhatsApp, new meal options in all long-haul cabins, and upgraded amenities in Business and Premium Economy classes.

New Digital Services

WhatsApp Check-In and Notifications

Customers can now use WhatsApp to check in, obtain their boarding passes, review reservation details, and receive flight notifications. This service is available for destinations including domestic locations, European Schengen countries, the UK, Ireland, Chile, Peru, and Uruguay. Payments for additional services, such as extra luggage, will soon be possible through this channel. An exclusive WhatsApp service is also available for Iberia Plus Platinum, Infinita, and Infinita Prime customers.

Website and App Enhancements

Iberia has also improved functionalities on its website and mobile applications. These include an enhanced search engine, interactive maps, relevant destination information, and visibility on required travel documentation. New seat maps and the ability to change seats of the same type for free have also been introduced. Customers can personalize their profiles using My Iberia for quicker reservation, check-in, and flight change processes.

Updated On-Board Meals

Business Class

Business Class passengers will enjoy new dishes such as octopus marinated in orange and paprika, grilled beef tenderloin in oxtail juice, grilled prawns in a creamy seafood sauce, and handmade panzerotti pasta filled with parmesan. A new grapefruit mocktail is also introduced, along with an improved selection of wines and premium liquors.

Premium Economy

Premium Economy offerings include a salad with mayonnaise and Piquillo peppers, and braised beef cheeks on a white bean mousseline. New Magnum ice creams and a hot sandwich service pre-landing have been added.

Economy Class

Economy Class passengers can enjoy homemade meatballs in Romesco sauce, served on new trays and more sustainable dishes.

Additional Dining Options

The Gastrobar menu has new options such as a brioche bread sandwich with bacon and pepper jam, a vegetable sandwich, and a hazelnut cookie filled with Nutella. On shorter flights, this service can be requested from the seat via a personal device. The Pre-Order menu has been updated with items like creamy rice risotto with mushrooms and stuffed eggplant. A special celebration pack with cava and cake is also available for reservation.

New Amenity Kits

Sustainable and Stylish

Business and Premium Economy passengers will receive new amenity kits designed by Teresa Helbig, inspired by her uniforms for Iberia. These kits are made from recycled plastic bottles and include natural and vegan cosmetic products by Uvas Frescas. The kits are packaged by Envera, an organization employing people with learning disabilities.

Enhanced In-Flight Entertainment

New Content

Iberia's in-flight entertainment now includes exclusive content from Disney+, new US releases like "Godzilla x Kong: The New Empire," and Spanish films such as "Looking for Coque." New podcasts have also been added.

Premium Customer Services at the Airport

VIP Lounge Updates

The Iberia Premium Lounges in Barajas T4 have introduced new digital services accessible via QR codes. The menus in the lounges have been refreshed for the summer season. Additionally, from July 1 to December 31, Platinum, Infinita, and Infinita Prime customers will receive a voucher for airport transportation with Cabify.

Expanded Routes and Destinations

Focus on Latin America and the US

Iberia continues to expand its operations in Latin America, with increased capacity in Argentina, Brazil, the Dominican Republic, and Puerto Rico. This year, the airline expects to set a new record with over 5.3 million seats between Europe and Latin America, a 16.4% increase from last year. Iberia also offers 126 weekly flights to eight destinations in the US, including New York, Miami, Chicago, Dallas, Los Angeles, San Francisco, Boston, and Washington DC.

New European Destinations

New routes have been added in Europe, including Ljubljana, Slovenia, and Tirana, Albania. In Italy, the airline now flies to Cagliari and Palermo, and in Portugal, new destinations include Ponta Delgada, Faro, and Funchal.