Air Canada Cargo Wins 2024 ATW Cargo Operator of the Year Award

Air Canada Cargo is celebrated as the 2024 Cargo Operator of the Year by ATW, marking a milestone for being the first Canadian operator to receive this prestigious award, thanks to its digital innovation and global service excellence.

 

In a landmark achievement, Air Canada Cargo has been honored with the 2024 Cargo Operator of the Year award at the 50th annual ATW Airline Industry Achievement Awards, becoming the first Canadian company to earn this distinction. This accolade is a testament to Air Canada Cargo's commitment to digital excellence and its pivotal role in transforming the cargo sector through innovative technology and customer service.

The award highlights Air Canada Cargo's successful integration of digital tools into its commercial strategy, creating a user-friendly digital platform that enables efficient self-service scheduling and booking for customers. Further enhancing its operational efficiency, Air Canada Cargo transitioned its customer accounts to a cloud-based system, significantly reducing the reliance on paper documentation.

Mark Galardo, Executive Vice President of Revenue and Network Planning at Air Canada, expressed deep gratitude for the recognition from ATW, attributing the success to the hardworking team at Air Canada Cargo. Their dedication ensures the seamless delivery of essential goods worldwide and meets the diverse needs of their clientele. Galardo emphasized the company's ongoing investments in technology to improve operational efficiency and customer satisfaction. He highlighted the unique position of Air Canada as a global combination carrier, offering consistent cargo capacity globally through its dedicated freighter fleet and extensive passenger widebody network.

The ATW Airline Industry Achievement Awards, organized by the Aviation Week Network's Air Transport World, alongside its partners Routes, Aviation Week, and CAPA, are renowned for celebrating outstanding performance and innovation in the airline industry. The awards are decided by a panel of expert editors and analysts, who scrutinize excellence in various facets of airline operations.