Dublin Airport Launches New App to Enhance Passenger Experience This Summer

Dublin Airport has unveiled a new app designed to revolutionize the passenger experience ahead of the busy summer travel season. This "travel-changer" app promises to simplify airport navigation, provide real-time updates, and enhance convenience for passengers using the airport this summer.

Key Features of the New Dublin Airport App

The new app is packed with features aimed at making the airport journey smoother and more enjoyable. Some of the key functionalities include:

• Real-time flight updates: Stay informed about arrivals, departures, and live status alerts.

• Live security wait times: Plan ahead with accurate security wait times.

• Easy access to gate details: Find gate numbers, check-in areas, and baggage carousels effortlessly.

• Booking made easy: Quickly book parking, Fast Track, lounges, and more.

• DUB Rewards: Enjoy in-store discounts on Duty-Free products by scanning your virtual DUB Rewards card.

Additionally, the app includes interactive airport maps to help passengers navigate the terminal easily, as well as an advanced chatbot to answer questions in real-time.

Improved Website and App for Better Service

The app’s launch comes alongside a complete overhaul of DublinAirport.com, all part of an effort to improve the digital offerings at Dublin Airport. The app and website have been designed based on passenger feedback to improve navigation, make services more accessible, and reduce stress at the airport. daa Labs, the digital arm of the airport operator, spearheaded this development.

Special Launch Offer: Win a €5,000 Holiday

To celebrate the app’s launch, Dublin Airport is offering a €5,000 holiday giveaway. Passengers who download the app and sign in automatically enter the competition. The winner will be contacted in early July. Full details and how to enter are available on DublinAirport.com.

Future Enhancements

John Brennan, Managing Director of daa Labs, commented on the app's development, “We’ve developed the app based on passenger feedback, and we’re confident it will be an essential travel companion this summer. It’s designed to make your airport journey faster, easier, and more enjoyable.”

Kenny Jacobs, CEO of daa, emphasized the company’s commitment to enhancing the digital experience, stating, “This app is a game-changer for passengers. We’re committed to improving real-time information access and reducing airport stress, with plenty more exciting features coming soon.”