There’s no doubt that it’s really hard to find good staff nowadays. So Japan’s H.I.S hospitality group, who own Henn-na in the heart of Tokyo’s upmarket shopping district, have taken a revolutionary step and installed very lifelike androids to look after the check-in process. And although at first, no one seemed to be complaining about the presence of the machines, it seems that their good days are over.
The advantages of hiring robots
The hotel manager used to laugh by saying that the android work hard, don’t require a break and are never in a bad mood, plus the guests seemed to always be happy at the sight of the robot employees. So the management decided to let aprpoximately 243 robots run the hotel.
The robots, some of which were dinosaurs, were responsible for every aspect of the hotel including check-in, luggage collection, concierge, and in-room assistance.
