Travelstart declares growth despite the recession
20. Jan, 2010
5 Comments
Travelstart.co.za, South Africa’s biggest online travel price comparison and booking website, today reported a 70% increase in online travel sales for 2009.
The company’s growth, recorded in a year littered with financial gloom and dismal global tourism growth figures, is a sure indication that, despite these challenges, online bookings is becoming more popular amongst South African travellers.
“We are naturally very pleased with our growth here in South Africa and believe that we will see an even bigger increase in figures for 2010, not only because we will be hosting the 2010 World Cup, but also because South African’s are fast becoming more reliant on the internet to research and plan travel.
“We saw a huge influx of new business from travellers who would normally have done their travel bookings at traditional high street travel agencies. They are finding it more convenient, and in most cases, cheaper to research and compare flights, hotels and car rental online. I predict that there will be no high street agencies left five years from now,” says Stephan Ekbergh, CEO and founder of Travelstart.
South Africa seems to be following the online travel booking trend of more established internet markets such as the US and Western Europe. In these markets, more than 40% of all hospitality revenue is generated on the internet. In the US, 84% of travel research and planning is conducted online. The introduction of cheaper bandwidth locally will make the internet more accessible to South African’s and this is expected to dramatically drive online sales.
Online agencies such as Travelstart offer travellers the opportunity to instantly compare prices and itineraries for all airlines travelling to specific routes. This allows travellers to act as their own travel agents and to book their travel at their own convenience, without having to wait in queues. Travelstart has also harnessed the power of social networking by creating a community of travel-minded fans who follow the company on Facebook, Twitter and through its blog.
“Our aim will always be to find ways to make the travel booking process easier and more fun for our customers. The future of travel is on the internet, so whether consumers prefer connecting to the internet on their pc’s or mobile phones, they will always find Travelstart there, making the process easy and fun,” concludes Ekbergh.
My name is Muzi Mohale a full-time travel blogger, your host at Travelwires.com responsible for all editorial on this blog. I blog about the travel and tourism industry in Africa. Apart from blogging about tourism, I also run 
Viva Travelstart Viva. And thank God they decided to open operations in South Africa…they’ve moved the SA online travel industry years forward.
The majority of South Africans though are still sceptical of using their credit cards online. The truth of the matter is that they don't trust transacting online using their plastic money…banks have to up their education in this regard.
Breaking news – Just today it got public that Travelstart was sold to european travel giant eTraveli
http://randolf.jorberg.com/2010/01/20/stephan-ekb...
Agreed, people are a little skeptical of using thei CC. However most credit cards have automatic online purchasing protection and you can also pay via bank transfer if you choose to. If only we could also use paypal.
A lot of local industries would greatly benefit, the day PayPal decides to allow African based users to also receive fund through their facility. However I don't see that happening any time some…
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