City Lodge gets Amadeus AMCD and PMS in a single application

Amadeus GTD Southern Africa has successfully implemented a unique application at City Lodge Hotels, making it the first hotel group in the world to fully integrate the Amadeus Multi-Channel Distribution (AMCD) hotel distribution solution and Amadeus Property Management System (PMS) in a single user interface that will benefit the local and international travel industry.

Through this solution, which is on track to go live in late January, City Lodge properties will have access to a single image view of rates, availability and booking status, as well as faster response times, says Amadeus GTD Southern Africa general manager, Peter Long. “City Lodge will also have better control and operational efficiency at its hotels as a result of the two Amadeus systems working together. Amadeus travel agents globally will have efficient booking access to City Lodge rooms and rates,” he says.

All Courtyard (four star), City Lodge (three star) and Town Lodge (two star) hotels will be accessible through the Amadeus system utilising the chain code CG. There are currently 26 hotels spread across these three brands with another four City Lodges (OR Tambo Airport, Fourways, Lynnwood and Hatfield) and one Town Lodge (Port Elizabeth) under construction.

“We are pleased to be back with Amadeus after a short break and we are genuinely excited to be the first hotel group to be combining the Amadeus AMCD and PMS systems to benefit agents and their clients, who ultimately are our guests,” says Peter Schoeman, City Lodge Hotels’ divisional director, sales and marketing..

“The integration of the two Amadeus systems will make it much easier for the global travel trade to do business with us in a totally streamlined fashion, from beginning to end of all transactions, providing real-time access to live inventory and improving their own cost effectiveness, productivity and efficiencies. It will also be a major advantage for us when it comes to managing our room inventories,” adds Schoeman.

While City Lodge went off the Amadeus distribution network from late 2008 until January this year, it successfully implemented the Amadeus PMS system in 2007 to add value and functionality to its internal booking management systems.

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