The Holiday Factory installs Brains reservation system

The Holiday Factory is fast becoming the tour operator of choice for travel agents seeking prompt service, product innovation and a dedicated team of travel professionals, this continued standard of service sees the recent installation of the Brains reservation system.

Brains has proved to be well-liked by the trade in terms of its speed, efficiency, and reflection of agents’ commission on the invoice. Brains enables The Holiday Factory to process quotes and reservations in real time, as well as offering multiple product options instantaneously that can be e-mailed to agents immediately on request.

“We think a travel agent’s best chance of securing a booking is while their customer is sitting in front of them,” says Adrian Hollis, Director of The Holiday Factory.

The Holiday Factory is a niche player in the market, handpicking their destinations and products, and carefully selected partners. Products within The Holiday Factory portfolio include, Apavou Hotels (Mauritius), One & Only, Skiing a la Carte, and the Exclusive Island Collection – which delivers luxury product from Mauritius, Maldives and the Seychelles.