The British Hospitality Association calls for UK restaurants and hotels to legally tell customers how service charges and tips are further managed

The BHA is an organization that represents more than 40,000 hospitality establishments in the UK. In its new project, the British Hospitality Association wants the Government to introduce new legislation for the hospitality businesses.

The BHA initiative aims to legally require restaurants and hotels to inform their customers about how tips and charges are distributed among staff, for a total tipping transparency.

The UK business secretary Sajid Javid has received the new legislation proposal in an official letter from the association.

“For us it’s all about transparency.

“Although restaurants are legally entitled to deduct administration costs from service charges, for example, we think it’s important the customers understands exactly how much is deducted and why.

“Customers should be able to reward good service and know where their money ends up and how much of it goes to the staff”, declared the chief executive of the BHA, Ufi Ibrahim .

So far, numerous restaurants and hotels have signed up to the British Hospitality Association’s voluntary code of transparency for the offered facilities, but the association wants to take the transparency code to the next level and make it be required by law.