Swiss takes home the glory at World Travel Awards

Swiss is queen of Business class yet again

Swiss has received its fourth title in a row as Europe’s top Business Class Airline, during the 2014 World Travel Awards.

The awards are given as a result of a world-wide voting campaign performed by travel experts and stake-holders in the travel market in general.

Since 2005, Swiss has gathered none less than 6 first place awards for this category.

“As the airline of Switzerland, we are proud that the quality of our product and services is deeply appreciated around the world, particularly by Business Class customers.

“Winning this award reflects favourably on our highly motivated, professional crews, who embody the hospitality we offer on board every day.

“This award motivates us to keep progressing and to continue investing in the improvement of our products and services.” - Markus Binkert, chief commercial office with Swiss

The constant success for Swiss is also determined by the airline’s strategy of constantly adapting to customer needs.

For example, the longer routes come with a comfortable converting chair which can be used as a 2 meter long bed.

The Business Class also features the traditional Swiss cuisine, Taste of Switzerland concept, a delicious yet varied menu.

Significant stress is placed on comfort for the Business Class passenger, especially during rush-hours. For European flights, the Zurich Airport has been equipped with special busses, meant to transport the passengers to the terminal building right away.