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Kievits Kroon appoints Operations Manager

Hospitality
Solomon Kgatle has been appointed operations manager at Kievits Kroon Country Estate, just outside Pretoria, effective 1 March 2013.
Kgatle joined Kievits Kroon six years ago, when he was appointed front office manager. In March 2010, he was promoted to rooms division manager, and then in August of the same year he was appointed food & beverage manager for the estate.

Forty-year-old Kgatle was born in Soweto Gauteng, and is married with three children.

[caption id="attachment_3382" align="alignright" width="386"]Kievits Kroon appoints Operations Manager Kievits Kroon appoints Operations Manager[/caption]

He began his career in the hospitality industry in 1997 with Protea Hotel Midrand as a porter, and worked his way up the ladder. By 2003 he was a front office manager and part of the management team that opened the five-star Melrose Arch Hotel. In 2005 he opened Protea Hotel Mafikeng as a front office manager.

Kievits Kroon MD Alan O’Leary describes Kgatle as a dynamic and passionate individual who has a genuine love for the hospitality industry. He speaks Tswana, Sepedi, Zulu, English and Afrikaans, and prides himself on staff relations. As operations manager at Kievits Kroon he is responsible for ensuring that the hotel runs smoothly and that the guest experience meets expectations.

He sees his promotion as 'an opportunity to learn and grow' for both himself and his colleagues, and describes the management style at Kievits Kroon as ‘transformational.’

“At Kievits Kroon managers lead by example and encourage change by challenging staff to take more responsibility for their actions,” says Kgatle.

“After all, working in an organisation is about making a difference as a team,” he says.

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