Etihad Airways launches mobile app

Etihad Airways upgrades air-travelling experience by unveiling mobile application for iPhone

By using the newest app, customers can enjoy 10 per cent off flights as well as other advantages of the Etihad Guest flight loyalty plan, such as 250 bonus miles for bookings submitted before the end of May.

The app will be available for trial during the Arabian Travel Market in Dubai (25 – 28 April 2016). Moreover, it can be downloaded via App store. Clients can go through its features and discover its comprehensive functionality enabling them to book tickets, applying payments, checking-in and follow flight info directly on their iPhone. The app also incorporates a map of the Abu Dhabi International Airport.

Peter Baumgartner, Etihad Airways Chief Commercial Officer, declared:

“Etihad Airways is dedicated to delivering excellence in every single guest interaction, be it face to face or on digital channels. We strive to provide innovative solutions that ensure our guests enjoy a seamless world-class service. We are confident that our guests will be delighted with the speed of the app, its ease of use and its considerable functionality. Regular travellers will also appreciate the ability to organise their journey on the go – all on the mobile app.”

The mobile app was launched as an Etihad Airways innovative solutions. Part of the Digital Guest Innovation strategy, the latest app from Etihad is just opening the doors for future products that will improve the company's quality of services.

Robert Webb, Etihad Aviation Group’s Chief Information Technology Officer, explained:

“The mobile app marks a great step forward in our Digital Guest Innovation strategy. Through technology, we’re creating more personalised and tailored digital services and products to benefit our guests. This is just the beginning as we continue to empower our guests with greater control and flexibility over the entire booking and travel experience including how they choose to interact with our airline.”